Financial Policy

Patient Billing

By using hicaps facility we can automatically process health fund claims for you on the spot.

A swipe of your fund card pays the benefit electronically and you will know immediately the balance still payable.

There are some health funds that are not covered under Hi-Caps, you may need to pay the fee in full and claim back from your health fund.

We always provide you with a treatment plan outlining the relevant item numbers and fees for treatment required. This allows you to check with your health fund in advance exactly what will be covered and any out of pocket expense you may incur.  payment is due at the time of service rendered unless other arrangements have been made in advance. If you have questions, please contact us on 6572 2511, a simple telephone call will clear any misunderstandings.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.